Questions and answers

Five things about every site you add: whether it is up, its TLS certificate, its domain registration, the links on the page, and its meta tags.

The uptime check requests your URL and records the status code and how long the answer took. The certificate check reads whether the chain is trusted and when it expires. The domain check asks the registry for the renewal date, on Pro and up. The link scan follows up to 50 links on the page you monitor, and the meta scan reads its title, description, social image, mobile viewport and charset. Nothing is installed on your side.

Uptime: 15 min on Free; 60s on Pro and Agency. Broken links and meta tags: weekly on Free; every 12h on Pro; every 6h on Agency.

The TLS certificate is read hourly, and the domain every 6h on Pro and up. Between scans the last result is shown.

Yes. Free covers 3 sites and takes no card. Three of your own sites, checked every quarter of an hour — with the dead links and missing meta tags nobody goes looking for, and a status page.

Free keeps running for as long as somebody signs in. After 60 days without a visit we email the account; at 74 days its monitoring pauses, and signing in starts it again; at 180 days we ask for the account to be deleted, and it is erased 30 days after that unless somebody signs in first.

A paid plan is free for its first 14 days, with a card on the account from sign-up.

Free costs nothing for 3 sites. Pro is €12 a month for its first 4 sites, then €3.00 a site and €2.50 a site from site 26; and Agency is €29 a month for its first 9 sites, then €3.00 a site, €2.25 a site from site 26 and €1.85 a site from site 76. Prices are excl. VAT.

A paid plan bills for the most sites being checked at once during the month, not per seat. The pricing page shows what 1, 5, 11, 25 and 50 sites come to.

A 5xx response, a certificate we cannot trust, no answer within 15 seconds, or a keyword you told us to expect missing from the page. A 4xx means the server answered, so it only counts if you have told us the site should answer 2xx.

One failed request is not announced. The site is asked again 30 seconds later and only a second failure goes out. That is roughly 30–45 seconds after the failing check, or up to about 90 seconds when requests time out. Up to one poll interval can pass before that check comes round. These are targets, not an SLA.

By email on every plan, and to Slack, Teams, Discord and Google Chat through a webhook you add.

Every confirmed outage gets an all-clear saying how long it lasted. An outage that is still running gets a reminder every 4 hours, and a site that flaps is announced at most 3 times in 4 hours. A certificate is mentioned at 14, 7, 3 and 1 days left, and a domain at 30, 14, 7, 3 and 1 on Pro and up.

No. They are listed on the dashboard and in the weekly report on Pro and up, as of the last scan. Only an outage, its recovery, and a certificate or domain close to expiry send a message.

Yes, on a public status page: whether the site is up now, the last week of checks, and when its certificate runs out, and its domain on Pro and up. You choose the address; the page is hosted on our domain, and there is no custom domain.

On Agency, group a client's sites under their name and they get one status page covering all of them, a weekly report to their own address and alerts of their own.

On Agency the page carries your logo and colour instead of ours.

More about status pages.

On Pro and up, yes. Invite colleagues as admin or read-only, and nothing is charged per seat: the bill follows sites.

With a code sent to your email. Enter your address and we email a single-use code that expires shortly after it is sent. There is no password to choose, store or reset.

Yes, from account settings. The export is emailed to the account's address as JSON and CSV: sites and their settings, check results, alert channels and history, clients, maintenance windows and team. Check results are newest first, up to the most recent 50,000, and the export says so when older ones were left out.

From account settings, by typing the account's name to confirm. Monitoring stops at once and a paid subscription ends with its current billing period.

For 30 days the owner can undo it and everything comes back; after that the account and its data are erased. The privacy policy has the details.

Only the services needed to run it: Stripe for payments, selling paid plans through Link, Resend for email, and Railway for hosting. No data is sold. The privacy policy says what each one receives.

By the User-Agent, which names UptimeWarrior and links to a page about our bot. About our bot lists what it requests and how to allow or block it.

Very little. The uptime check is one request for the page each time it runs (15 min on Free; 60s on Pro and Agency). The link scan requests up to 50 links from the page, on its own slower schedule, and the certificate and domain checks do not request pages at all.

Through the contact form, and we reply by email. Signed in, the message says which account it is about, so a billing question arrives with the account attached.